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Return to shopTERMS OF SERVICE
Welcome to www.luggagecaster.com (hereinafter referred to as “this website” or “we”). In order to protect your rights and interests and clarify the rights and obligations of both parties, we hereby formulate the following terms and policies (hereinafter referred to as “terms”). Please read and understand the following terms carefully before using this website and the services it provides. By using this website, you have read, understood and agreed to be bound by the following terms.
1. Scope of Service
Product Sales: This website provides sales services for luggage wheels and wheel protectors and other related products.
Information Provision: We may provide product information, purchase guides, user reviews, promotional activities and other content through this website.
Customer Service: We provide services such as order processing, product delivery, return and exchange policies, payment guidance and after-sales support.
2. User Registration and Account Management
Registration Requirements: In order to use specific services on this website, you may need to register an account. When registering, you should provide true, accurate and complete personal information, and bear the corresponding responsibility arising from providing false information.
Account security: You should keep your account password safe and be responsible for all activities conducted using your account and password. If you find that your account has been stolen or there are other security issues, please contact us immediately.
Account termination: We have the right to terminate your account if you violate these terms, laws and regulations or abuse your account.
3. Product purchase and payment
Purchase process: You can browse products, add to shopping carts, submit orders and complete payment through this website.
Price and payment: The price, tax and shipping costs of the product will be displayed at the time of order settlement. You need to pay according to the displayed amount. We accept a variety of payment methods, which are subject to the website display.
Order confirmation and delivery: After the order is submitted, we will send you an order confirmation message by email or SMS. The goods will be delivered according to the delivery method you choose.
4. Return and exchange policy
Return and exchange conditions: If the product has quality problems or does not match the description, you have the right to apply for a return or exchange. For specific return and exchange policies, please refer to the return and exchange page of this website.
Return and Exchange Process: You need to follow the return and exchange process of this website, including filling out the return and exchange application, returning the goods, etc.
Refund Processing: After confirmation by us, orders that meet the return and exchange conditions will be refunded according to the original payment method.
5. Intellectual Property
Website Content: All content on this website, including but not limited to text, pictures, audio, video, software, etc., are protected by intellectual property rights. You may not copy, disseminate, modify or use for commercial purposes without our written permission.
User Content: Any content you post on this website, including but not limited to comments, pictures, videos, etc., means that you agree that we have the right to use, copy, modify, display and distribute these contents worldwide, free of charge and non-exclusively.
6. Disclaimer
Information Accuracy: We try our best to ensure the accuracy of the information on this website, but we are not responsible for losses caused by errors or omissions in the information.
Third-party Services: This website may contain third-party links or services. We are not responsible for these third-party services, and you should understand their terms and policies before using them.
Force Majeure: We are not responsible for service interruptions or delays caused by force majeure.
7. Applicable Law and Dispute Resolution
Applicable Law: These Terms and any disputes between you and this website shall be governed by English law.
Dispute Resolution: If any dispute arises from these Terms, the parties shall first resolve it through friendly negotiation. If the negotiation fails, either party may bring a lawsuit to a court with jurisdiction.
8. Updates to Terms
We have the right to update these Terms at any time, and any updates will be published on this website. Please check these Terms regularly to ensure that you are aware of our latest policies. Your continued use of this website constitutes your acceptance of the updated Terms.